FAQ

Who can join the Printess beta?

Every business owner with the need for Mass Customization can sign up for the opportunity to get into the limited Beta from this page. Available Accounts are limited to ensure we are really there to help with your endeavors during and after the Beta.

What is included in the beta?

The Beta contains the full Editor, Buyer Side and the production backend without limitations + technical help from our experts - just like the real deal but clearly without any charges. There might be volume limits set for production but we’ll try to avoid this.

Why should I join the Printess beta?

It is a good way to get to know the Printess platform at an early stage. After the Beta we will enable you to just continue working with the setup you’ve created so you waste no energy. Also your feedback matters and helps us to finalize the mass customization platform that you’ll love.

How long will the Beta be?

The limited Beta phase is planned to end in June 2021.

How do I get started?

If you are selected for participation we’ll send you a welcome email with the needed instructions & keys and will whitelist youre Mail address for login into our platform.

Will I be able to keep my data after Beta?

Yes. If you agree your Beta account will be converted into a pay as you go plan or any other needed plan after the Beta has ended. From there you are free to buy order packages or just stay in the free pay as you go plan. 

What’s new at Printess? Where can I find out what’s planned for the future?

To find the latest news on the Beta, releases, improvements and new features - sign up for our newsletter and follow us on social media. We’ll also update our homepage from time to time.

I have a technical issue with the Printess Editor or Backend. Where do I go for help?

You can direct your technical support questions to support@printess.com or just call us at +49(0)33766-469 886